Frequently Asked Questions

– How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

– Is my payment secure?

Yes. Your payment is done through PayPal, the world’s safest checkout method.

– What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

• The item you ordered did not arrive within the guaranteed time promised.
• The item you received was not as described.
• The item you received was not the one you ordered.

Please check our Refund & Return Policy page to get the detailed information about return and refund.

– How Coupons work?

Our store offer various discount codes you can apply to you cart and reduce the total cost before checkout. There is 2 types of coupons:

• Percentage coupons that only apply to non-sale items on you cart.
• Fixed amount coupons that apply to the total of cost of you cart.

– How long it takes to receive my order?

Please check our Shipping & Delivery page to get the detailed information.

– Do you accept wholesale orders or drop-shipping?

Yes, we do accept wholesale orders and drop shipping. Please contact us with your requirements. We would be happy to negotiate and help.